Frequently Asked Questions

Check-in is at 3pm and check-out at 12pm.

Yes, guests can request early check-in by calling our front desk at 214.261.4555. Early check-in is based on availability.

Yes, guests can request late check-out by calling our front desk at 214.261.4555. Late check-out is based on availability.

Yes, we offer valet parking. Our daily rate is $20 per day. Our overnight valet parking is $55 per night. Event parking is $20 per day. We also offer validated parking for our restaurants.

At The Joule, we know pets are family and we would never discriminate on breed, size, or species for that matter! We look forward to welcoming you and your four-legged travel companions at no additional cost. Please read more about our pet policy guidelines.

The Joule is committed to providing accessible accommodations for our guests. Please review the information on our Accessibility Page to see the hotel features and room types that are available.

Yes, our fitness center is open twenty-four hours a day.

Credit cards accepted: American Express, Visa, Master Card, Diners Club, Discover

Yes, we offer daily housekeeping services to each guestroom.

Yes, we currently have in-room dining serving breakfast, lunch, and dinner. Our hotel is also home to six incredible food and beverage outlets including CBD Provisions, Sassetta, Midnight Rambler, Weekend Coffee, Lobby Bar, and Pool Bar.

To modify or cancel a reservation, guests can call or email the reservation desk 214.748.1300 or reservations@thejouledallas.com.

The pool deck is open from 8AM until 8PM, weather pending.  Beverage service begins at 10AM and food service begins at 11AM.  For additional questions, please email pool@thejouledallas.com.

The Spa at the Joule is open daily from 7:30am-9pm.

The Spa at the Joule is open daily from 7:30am-9pm.  To make a reservation, please call or email 214.261.4555 or spareservations@thejouledallas.com.